Shipping & Returns

Shipping & Returns

SHIPPING & COVERAGE

BLANK PRODUCTS

Domestic blank products are typically shipped within the next business day from CA, TX, or GA. 

DOMESTIC CUSTOM PRODUCTS

Domestic custom products are shipped within approximately 10 business days after all final approvals. 

TPU THERMAPRINT & PATCH

Custom TPU Thermaprint and Patch products are shipped within approximately 20 business days after all final approvals. 

OVERSEAS CUSTOM PRODUCTS

Overseas custom products are shipped within approximately 21, 30, or 65 days after all final approvals. 

 

 

*We are not responsible for the delay of any freight carrier or due to force majeure events. 

CANCELLATION & RETURNS

ELIGIBILITY

Please check all merchandise on style, size, color and quality are correct before decorating as we will not accept returns for printed, embroidered, or altered merchandise. 

RA NUMBER

All returns must have a Return Authorization (RA) Number issued by our company within 5 days after receipt of the merchandise. All returns must be received back within 15 days of the RA issue date. 

30 DAYS

We will not accept returns for orders past 30 days for any reason. Returns are subject to a 20% restocking fee. 

 

 

*Claims for shortages or defective merchandise must be made within 5 days of receipt.